As Doctor Zen Klinik, we care about the security of the personal data of our users who visit our website. This confidentiality agreement contains information about your personal data that we collect, process, store, share and protect on our website. By reading this privacy policy and using our website, you consent to the processing of your personal data in this way.

Collection of Your Personal Data

When you visit our website, we automatically collect some of your personal data. These include information such as your IP address, browser type and version, the pages you visit, and the date and time of your visit. We use this information to improve the performance, security and user experience of our website.

If you fill out the contact form on our website or contact us via whatsapp, we ask for your personal data such as your name, surname, e-mail address, telephone number. We use this information to communicate with you, to evaluate your requests and complaints, to make an appointment and to provide you with better service.

Processing of Your Personal Data

We process your personal data for the above-mentioned purposes. Our legal basis for the processing of your personal data is your express consent from you. Before we obtain your consent to process your personal data, we present this confidentiality agreement to you and show you a checkbox to obtain consent. You can withdraw your consent at any time. If you withdraw your consent, we will stop processing your personal data. However, if you withdraw your consent, you may not be able to benefit from some features of our website.

Storage of Your Personal Data

We store your personal data securely. Our personnel who have access to your personal data have received the necessary training and are obliged to protect the confidentiality of your personal data. We take technical and administrative measures to prevent the loss, theft or disclosure of your personal data to unauthorized persons.

We keep your personal data for as long as necessary for the above-mentioned purposes. At the end of this period, we delete or anonymize your personal data. However, if we need to keep your personal data for a longer period of time due to a legal obligation, then we will keep your personal data for the legal period.

Sharing Your Personal Data

We may share your personal data with third parties for the above-mentioned purposes. Among these third parties are our business partners and service providers such as the server provider where our website is hosted, the company that designs and maintains our website, the company that provides the whatsapp service, the company that operates the appointment system. While sharing your personal data with these third parties, we ensure that they act in accordance with this confidentiality agreement and protect your personal data.

We may have to share your personal data with the competent authorities for reasons such as a legal obligation, court order, administrative order or public security. In these cases, we will only share your personal data to the extent necessary and in accordance with the law.

Your Rights Over Your Personal Data

You have the following rights over your personal data:

Learning whether your personal data is processed,

If your personal data has been processed, requesting information about it,

To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,

Learning whether your personal data is transferred to third parties in the country or abroad,

Requesting correction of your personal data if it is incomplete or incorrectly processed,

Requesting the deletion or destruction of your personal data in the event that the reasons for processing disappear,

Requesting that third parties be notified in case of correction, deletion or destruction of your personal data,

Objecting to the emergence of a result against you by analyzing your personal data exclusively through automated systems,

If you suffer damage due to the unlawful processing of your personal data, requesting the compensation of the damage.

To exercise these rights, you can contact us through our contact information on our website. We may need to verify your identity to evaluate your request and respond to you. We will respond to your request as soon as possible and within 30 days at the latest.

Changing the Confidentiality Agreement

We may update this privacy policy from time to time. The updated confidentiality agreement will be effective when published on our website. If we make material changes to the privacy policy, we will notify you by email or a notice on our website.

Our Contact Information

If you have any questions, comments or requests regarding this cookie policy, you can contact us at the following contact information:

+(90) 542 231 48 33

[email protected]

Fulya Mah. Büyükdere Cad. 74 A Blok 167 Torun Center Şişli/ İstanbul – Turkey

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